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Yes — you can book a single class or treatment as a guest, so there’s no need to create an account first. If you’d like to reschedule or manage your bookings online, you’ll need an account. You can do that anytime, and then manage your bookings through the Sano Studio website or Fit by Wix app.

A single session is a one-off booking — pay once, attend once. A recurring membership gives you regular sessions at a better rate, billed on a rolling basis. Your membership is activated instantly once you confirm your email address at sign-up.

Choose your membership plan on our memberships page and create your account. You'll receive a confirmation email immediately — click the link to confirm your email address and your membership activates straight away. You can then start booking reformer pilates classes, yoga, massage, or beauty treatments right away.

Booking closes 2 hours before the start time of any class or appointment. We recommend booking further in advance to secure your preferred time — popular reformer pilates classes in particular fill up quickly.

Yes, up to 24 hours before your appointment — via the Fit by Wix app or by logging into the website. Bookings cannot be changed within 24 hours of the appointment time.

At Sano Studio we understand that life can be unpredictable, so we recommend rescheduling rather than cancelling if you’re unable to attend a class or session. You can reschedule up-to 24 hours prior to the start time of your session. To reschedule you must first create an account with us using the same email address that you used to book your session. We do not offer refunds on cancellations, regardless of when you cancel. However, if you hold a recurring monthly membership, like our popular Sano Core IV plan—which is perfect for those dedicated to 4 Reformer Pilates, Mat Pilates, Yoga, general fitness, or Digital classes each month—you can cancel a booking before the 24-hour window and your session credit will be automatically returned to your membership provided the session falls within your current billing period. This flexible approach helps you stay committed to your wellness journey in a supportive and energising environment without losing your session benefits.

Recurring memberships — including cancelling — can only be managed by logging into your account on the Sano Studio website in a browser. This is not currently possible through the Fit by Wix app.

You can book classes and appointments up to 60 days ahead (approximately 8 weeks). If you see "not open" or "nothing available," you may be searching beyond our 60-day booking window — please check back closer to the date. If you are on a recurring monthly membership, please ensure you book and attend your sessions within your current billing period, before your next renewal date.

Our monthly memberships and class bundles renew on the same calendar date each month. For example, if you started on the 5th, your membership renews on the 5th of each month — not every 28 days. If your membership started on the 31st, it renews on the 30th in months with 30 days, and on the 28th or 29th in February.

Class bundles are valid for one calendar month from the purchase date. For example, if purchased on the 5th, the bundle expires on the 5th of the following month. If purchased on the 31st, it expires on the 30th in shorter months, and on the 28th or 29th in February.

Search "Fit by Wix" in the App Store or Google Play, use the invite code V10GGU and log in with your Sano Studio account email address, the one you receive emails from us to. The app lets you view upcoming bookings and reschedule sessions from your phone. For membership and recurring payments management, please log in via the website browser using the same details

This usually happens when you've signed into the app with a different method than you used to register on the website — for example, you registered by email but signed into the app with Google. This creates a second account. Contact us at hello@sanostudio.co.uk and we'll resolve it for you.

Yes — just get in touch at hello@sanostudio.co.uk and we'll sort it out promptly.

Paid parking is available directly outside our studio on Millar Crescent, though it can be busy. If you're driving along the A702 towards Morningside and want guaranteed parking quickly, turn right just after the Morningside clock onto Hermitage Terrace, or follow the road round to Cluny Avenue where multiple paid spaces are available. It's then a short 5-minute walk to the studio. Parking costs £3.30 per hour from 8:30am–5:30pm Monday to Friday. For free parking, Balcarres Street, Morningside Drive, Craiglea Drive and nearby streets off the A702 all have spaces. Please note permit-only restrictions apply on most of these streets between 1:30pm–3:30pm. Allow a little extra time for parking.

Several buses run along Morningside Road close to the studio: 5, 11, 15, 16, 23, 36, 101, and N16.