Booking a session at Sano Studio is simple and convenient! You can easily book through our website or by using our app, 'Fit by Wix'. To get started, sign up for member access on our website or app, which allows you to manage all your bookings in one place. If you're using the app, enter the invite code V10GGU and the email you registered with. Forgot your password? No problem—just select 'forgot password' to reset it. Once you're set up, you can effortlessly book and manage your fitness, health, and beauty sessions. Ready to book? Download our app here: https://www.mobileapp.app/to/EmDb19x?ref=cl) and start your wellness journey with us today!

Booking closes 2 hours prior to the start time of a class or an appointment but we generally advise to book further in advance to secure your preferred time.

If you need to cancel please note our cancelation policy is as follows: Individual Sessions We do not offer refunds for individual sessions. However, you can reschedule your booking via your account with at least 24 hours' notice. Sessions can only be rescheduled to the same appointment or class type. Memberships and Pricing Plans Cancellations or rescheduling also require a minimum of 24 hours' notice. If a session is missed or cancelled with less than 24 hours' notice, the booking fee is forfeited.

To reschedule your booking, you must first join us as a 'member'. To join us as a member submit a membership request for us to review but please note membership requests are reviewed and approved manually and this can take up to 24 hours, or if it's over a weekend or holiday it may not be approved until the next working day. Please log in to our website or the 'Fit By Wix' app using invite code V10GGU. On the website, click the account icon in the top right corner and navigate to 'Bookings' to find the reschedule option. Please ensure you use the same email address that received your booking confirmation. Using a different email or signing in via Google or Apple will create a new account where your current bookings will not be visible. If you have forgotten your password, select 'reset password' to receive a recovery email. Please keep the following guidelines in mind: - Classes/appointments: You may only reschedule to a session of the same class or appointment type. - Different Class Types: To switch to a different class type, you must cancel and rebook out with the 24 hour cut off period. This option is available for bundle or membership holders, as the session will be credited back to your account. - Individual Sessions: If you paid for an individual session or appointment, you cannot reschedule to a different type; you must reschedule for the same class or appointment type. If you have paid for an individual session and need to switch to a different class type, please email us at hello@sanostudio.co.uk. We aim to respond within 24 hours.

Yes, we offer discounts for bulk bookings at Sano Studio. You can purchase class packs or memberships for classes and treatments like massages, facials and acupuncture which provide a discounted rate compared to single session bookings. For more details on available packages and discounts, please visit our pricing page. We also offer NHS and student discounts on individual classes and services ( bundles and memberships not included) —contact us to receive these discounts.

Paid parking is available directly outside our building on Millar Crescent, but it can be busy. If you are driving down the A702 towards Morningside and want guaranteed parking quickly just after the Morningside clock turn right onto Hermitage Terrace, you may find parking there or follow the road around to the end and turn left into Cluny Avenue where you find multiple paid parking spaces. It's then a short 5-minute walk to the studio. Parking is £3.30 p/h from 8.30am-5.30pm Monday to Friday. If you'd prefer to park for free and don't mind adding in a little walk, you'll find free parking on Balcarres Street, Morningside Drive, Craiglea Drive and all streets prior when coming down the A702 towards Morningside. Please be aware permit parking on most of these streets are between 1.30pm -3.30pm only. Please allow a little extra time for parking.

There are also plenty of buses that run along Morningside Road: 36, 5, 11, 15, 16, N16, 23 and the 101.

Our monthly subscriptions and class bundles renew on the same date each month. For example, if started on the 5th, they renew on the 5th of each month. If a subscription starts on the 31st, it renews on the 30th in months with no 31st, and on the 28th or 29th of February. Our plans do not recur every 4 weeks but follow the calendar month schedule.

Class bundles are valid for one month. For example, if started on the 5th, they expire on the 5th of the following month. If a subscription starts on the 31st, it expires on the 30th in months with no 31st, and on the 28th or 29th of February.

You can book classes and appointment 60 days ahead (roughly 8 weeks). If you see a "not open" or "nothing available" you may be looking to book to far in advance. Please check back to book within our 60 day booking policy.